Privacy Policy
This policy applies to the Magic AI website (m-aigc.com, “this website”), operated by 上海迈几氪信息科技有限公司 (Shanghai Maijike Information Technology Co., Ltd., “we”). We only collect information needed to provide our services, and we never sell your personal information. If this English version differs from the Chinese version, the Chinese version prevails.
1. Information we collect
| When | What we collect | Why |
|---|---|---|
| Contact forms, audit bookings, or leaving contact details with Magic Assistant | Your name, phone number, WeChat ID or email, company or brand name, industry | So an advisor can contact you, understand your needs and provide an audit or quote |
| Chatting with Magic Assistant or a human advisor | What you type in the chat, and the advisor’s replies | To answer your questions; let advisors reply on the website; know what you asked when following up; improve common answers |
| Browsing the website | Pages visited and visit counts, referring URL or search terms, time on each page and scroll depth, page sections viewed, buttons and links clicked, device and browser type, visit time; IP address (used only for daily de-duplication and to prevent abuse, not stored separately) | To measure traffic, learn which content is useful and improve the site; once you leave contact details, advisors can see what you viewed to tailor their introduction |
Please do not enter sensitive personal information such as ID or bank card numbers in chats or forms — we don’t need it.
2. Local storage
This website stores a randomly generated visitor ID in your browser’s local storage (localStorage) so your chat continues across pages and the browsing records above are grouped under one visitor. It contains no name, phone number or similar information; only when you choose to leave contact details do we link browsing and chat records to them. We use no third-party analytics or ad-tracking tools. You can clear site data in your browser settings at any time, which creates a new ID.
3. How we share information
- Internal notifications: contact details and chat content you leave are sent to our advisors via WeCom so they can reach you promptly.
- WeChat customer service: if you choose to continue on WeChat, the conversation takes place in WeChat customer service and WeChat’s rules apply.
- AI model providers: when Magic Assistant’s AI answers are switched on, your questions are sent to our large-language-model provider (such as DeepSeek) solely to generate replies.
- Apart from the above and where required by law, we do not provide your personal information to third parties, and we never sell it.
4. Storage location and retention
Information is stored on servers in the People’s Republic of China. Contact information and chat records are kept as long as needed for business, up to 3 years; traffic statistics and browsing records are kept up to 1 year. After that they are deleted or anonymized.
5. How we protect information
The whole site uses HTTPS encryption; back-office data is accessible only to authorized staff with password login; and we review server security regularly.
6. Your rights
You may ask to access, copy, correct or delete your personal information, or withdraw consent. Call +86 188 1800 0553, leave a message with Magic Assistant on the website, or contact our WeChat customer service “Magic AI 顾问”. We will respond within 15 working days.
7. Minors
This website serves business customers and is not intended for children under 14.
8. Updates to this policy
We will publish any updates on this page and update the date. Significant changes will be highlighted prominently on the website.
9. Contact us
Operator: 上海迈几氪信息科技有限公司
Address: 14F, Information Building, 1403 Minsheng Rd, Pudong New Area, Shanghai, China
Tel: +86 188 1800 0553
Website: https://m-aigc.com